Pharmacy department

About the department (a brief description of the department)

 The department strives to provide optimal and high-quality pharmaceutical care through:

  •  Providing pharmaceutical service and advice to the auditors and the medical and nursing staff around the clock.
  •  Providing all approved treatments in the hospital in line with the requirements and needs of patients.
  •  Providing the necessary training to various students from Jordanian universities.

Department goals

  •  The optimal use of treatments through the application of methodologies based on scientific evidence to improve therapeutic methods and ensure the safety of drug use by monitoring the drug effect on patients and trying to mitigate drug side effects and reduce accidents associated with medication errors.
  •  Enabling pharmacists to carry out their duties towards in-patient and non-resident patients, to guide them on the correct drug use methods to obtain the desired results.
  •  Providing approved medicines through bidding for hospital needs in a timely manner and according to approved drug lists.
  •  Reducing the cost of drug bidding through the optimal selection of drugs based on scientific and economic developments.
  •  Support the hospital's efforts to achieve the requirements of the National Patient Safety Goals for patient protection, by expanding the scope of clinical pharmacists' work to comply with international accreditation requirements.
  •  Supporting the hospital’s efforts to improve the quality of the health services provided, and raise the level of performance through the application of performance indicators and quality standards, by providing optimal and high-quality pharmaceutical care based on the concept of "best practice".
  •  Reducing the cost of expired treatments by preparing the necessary reports to develop appropriate solutions to periodically manage drug stocks.

Sections and divisions of the department

 Department of Medicines and Pharmaceuticals includes:

  •  Receiving and Exchange Division
  •  Major Pharmaceutical and Dangerous Drugs Division
  •  Follow-up and Audit Division

 Department of Pharmaceutical Services:

  •  Inland pharmacy division
  •  External Pharmacy Division

 Department of Clinical Pharmacy includes:

  •  Drug Information Division
  •  Division of Clinical Care
  •  Service recipient
  •  Patients attending the hospital from the northern governorates.

The department completed tasks

  •  Sustain availability of approved treatments in the hospital
  •  Reducing stagnant materials and waste of available resources
  •  Activating an electronic audit program for inpatient treatments dispensed to pharmacies on the floors.
  •  A program has been set up to electronically prepare departments and clinics drugs so that the dispensed drugs, their quantities and the person who prepared them are monitored.
  •  A single screen was activated through which treatments, patient data, consumables, and patient medical reports could be monitored.
  •  An electronic report was activated through which to track inventory and consumption together.
  •  A program has been activated through which the pharmacy procedures are monitored electronically.
  •  An electronic follow-up of the treatment dispensing policies (PROTOCOLS) has been activated.
  •  Computerization of reports for treatments that need a special system to be dispensed in the external pharmacy.
  •  Add a screen to check treatments after preparing them and before delivering them to patients, to ensure the improvement of the quality of service provided
  •  Training pharmacists to use the closed system to prepare chemical drugs.
  •  Giving lectures from the Department of Clinical Pharmacy for nursing staff.
  •  Preparing a training program on (STOCK MEDICATION) in the departments and training all concerned cadres, including outpatient clinics.
  •  Preparing special publications for each section regarding STOCK MEDICATION.
  •  Placing an electronic copy of the publications on the hospital website.
  •  Training of internal pharmacy staff to apply medication follow-up (monitoring kidney function, monitoring elderly medications (65≤), duplicating treatments of the same therapeutic classification, and using antibiotics.
  •  Training part of the internal pharmacy division staff on the mechanism of preparing intravenous treatments.
  •  Receiving trainees from pharmacy and clinical pharmacy students from various Jordanian and non-Jordanian universities.

Contact info 

 pharmacy department manager 

 Dr. Tayseer Malkawi 

 Phone number: 027200600 

 Sub: 45048

ISO 9001
ISO 22000